This Privacy Policy describes how UtilVtorProm LLC collects, uses, stores and protects the personal data of our website users. We respect your privacy and are committed to protecting your personal data in accordance with the current legislation of Ukraine.
1. General Provisions
This Privacy Policy governs the processing of personal data that you provide to us through our website or when using our services. By using our site, you confirm your consent to the terms of this Privacy Policy.
Personal Data Administrator: UtilVtorProm LLC
Our company is registered and operates in accordance with the legislation of Ukraine.
2. What Personal Data We Collect
We may collect the following categories of personal data:
- Name and surname
- Contact phone
- Email address
- Organization name (for legal entities)
- Object location (for service provision)
- Information about nature and volume of waste
- IP address and technical data about site usage (cookies)
3. Purpose of Personal Data Processing
Your personal data is processed for the following purposes:
- Providing consultations about our services
- Processing service requests
- Conclusion and execution of contracts
- Providing technical support
- Informing about new services and promotions (with your consent)
- Improving the quality of the website and services
- Fulfilling legal obligations
4. Legal Basis for Data Processing
Processing of your personal data is carried out on the following legal bases:
- Your voluntary consent to personal data processing
- Necessity to fulfill a contract
- Legitimate interests of our company
- Fulfilling legal obligations
5. Personal Data Retention Period
We retain your personal data for the period necessary to achieve processing purposes or in accordance with legal requirements:
- Client data: during the contract period and 3 years after its termination
- Request data: 1 year from receipt
- Technical data (cookies): up to 12 months
- Accounting documents: according to tax legislation requirements
6. Transfer of Personal Data to Third Parties
We do not sell or transfer your personal data to third parties, except in the following cases:
- With your explicit consent
- Service providers who help us provide services (e.g., hosting providers)
- Government authorities on legal grounds
- In case of company reorganization or sale
Important: All third parties who receive access to your data are obliged to ensure an appropriate level of its protection.
7. Personal Data Protection
We take all necessary technical and organizational measures to protect your personal data:
- Using SSL encryption for data transmission
- Restricting access to personal data
- Regular data backup
- Using modern information security tools
- Training staff on personal data processing rules
8. Your Rights
In accordance with Ukrainian legislation, you have the following rights regarding your personal data:
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to delete personal data
- Right to restrict data processing
- Right to withdraw consent to data processing
- Right to file a complaint with the Commissioner for Human Rights of the Verkhovna Rada of Ukraine
9. Use of Cookies
Our website uses cookies to improve site performance and provide a personalized experience. Cookies are small text files stored on your device.
You can configure your browser to block cookies, but this may affect site functionality.
10. Changes to Privacy Policy
We reserve the right to make changes to this Privacy Policy. Any changes will be published on this page with the date of last update indicated. We recommend periodically reviewing this page to stay informed about current information.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Phone: +38 (095) 132-33-11
Email: waste@utilvtorprom.com